Shipping & Delivery

At Princesshunt, we aim to provide a clear, reliable, and consistent delivery experience for every order. This Shipping Policy explains how your order is processed, shipped, and delivered, including timelines, costs, and important conditions. By placing an order on our website, you agree to the terms outlined below.

Order Processing and Delivery Timeline

We follow a structured workflow to ensure that every order is handled accurately and delivered within the expected timeframe.

Orders are processed Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Rates

We offer a simple and transparent flat-rate shipping fee for all orders.

This flat rate applies regardless of the number of items ordered, including sweatshirts, jackets, and hoodies.

Shipping Destinations

Princesshunt ships to multiple regions. Delivery times may vary slightly depending on your exact location, local carrier operations, and external factors.

Customers are responsible for entering a complete and accurate shipping address at checkout. Incorrect or incomplete address details may result in delays or failed delivery.

Order Confirmation and Tracking

After placing your order, you will receive a confirmation email with your order details. Once your order has been processed and shipped, a second email will be sent with tracking information.

Tracking updates typically become active within 24–48 hours after shipment. You can use this information to monitor your delivery status.

Delivery Conditions

While we strive to meet the stated delivery timeframe of 2–6 business days, this estimate may be affected by factors beyond our control, including:

• Shipping carrier delays

• Weather conditions

• High seasonal demand

• Incorrect shipping information

Princesshunt does not guarantee delivery dates but makes every effort to ensure timely delivery.

Undeliverable and Returned Packages

If a package cannot be delivered due to incorrect address details, failed delivery attempts, or refusal by the recipient, it may be returned to us.

In such cases, customers may be responsible for additional shipping fees to resend the package. Our support team will contact you to arrange re-delivery.

Lost or Delayed Orders

If your order has not arrived within the expected timeframe, please:

1. Check the tracking information provided

2. Confirm your shipping address

3. Contact the carrier for updates

If further assistance is needed, contact our support team. We will investigate and assist in resolving the issue.

Split Shipments

Orders containing multiple items may be shipped separately to ensure faster delivery. If this happens, you will receive multiple tracking numbers. There is no additional shipping charge for split shipments.

Address Changes

Requests to change shipping details must be submitted as soon as possible after placing the order. Once an order has been processed or shipped, changes may no longer be possible.

Customs, Duties, and Taxes

For international orders, customs duties or import taxes may apply based on your country’s regulations. These charges are the responsibility of the customer.

Princesshunt does not control or estimate these fees and recommends checking with your local customs office for more information.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. Include your order number and supporting images so we can review and resolve the issue promptly.

Policy Updates

Princesshunt reserves the right to update this Shipping Policy at any time. Changes will be posted on this page and take effect immediately.

If you have any questions, please contact our support team through the official channels listed on our website.